Buy a Gift Card

Would you like to purchase a gift card? Choose the value you would like to purchase and enter your payment details, it’s that simple!

Send it to...

Billing Information

Credit Card Information

Reservations will only be confirmed upon receipt of full payment. Loch Katrine reserve the right to cancel tours where minimum numbers of passengers are not reached. In this event a suitable alternative or a full refund will be offered. Loch Katrine reserve the right to refuse any booking request. Confirmed bookings are non-transferable and non-refundable. E-tickets must be exchanged at the departure point.

Passengers should be at the waterfront no less than 15 minutes prior to their chosen departure time.

The vessel is booked for the agreed duration at the agreed price.
Loch Katrine accept no liability for individual latecoming or latecoming due to 3rd party suppliers or coach companies. If late guests delay the departure of the cruise the vessel will return to the quayside at the scheduled time regardless of the actual cruise duration.

Loch Katrine reserve the right to change the tour itinerary at any time. This includes but is not limited to adverse weather conditions, low demand, setting down and picking up passengers at other points on Loch Katrine and the route taken. Loch Katrine also reserve the right to change the vessel/vehicle without prior notice.

Weather conditions
All tours and cruises are subject to weather conditions at the time of sailing. Loch Katrine can accept no responsibility in the event that a cruise is cancelled because of flooding or adverse weather conditions. Where possible 24 hours notice shall be given if any condition is known to be likely to prevent the vessel from sailing. Customers must advise a contact telephone number at the time of booking in case of this event. If an alternative date cannot be agreed then a full refund will be given. In the event of bad weather please telephone for up to date information on details and revisions of published sailing times.

Force Majeure
No liability can be accepted by Loch Katrine where the contract is affected by ””force majeure””. ””Force Majeure”” is any event that we could not, even with due care, foresee or avoid. These events include but are not limited to war, riot, civil or industrial disputes/strikes, natural disaster, fire, flood, earthquake, acts of God, terrorism, nuclear disaster, adverse weather, government action, technical problems with transportation or other events outside our control.

Group bookings
Full payment is required in advance for all group bookings unless a credit agreement/account held with Loch Katrine.

Online reservations are non-refundable. In the event of cancellation by Loch Katrine a refund or alternative sailing will be offered.

Any alterations/cancellations must be received in writing by Loch Katrine.
Online reservations are non-refundable.
Cancellations made within 14 days which include pre-booked catering or beverages will be liable for any costs reasonably incurred by Loch Katrine in facilitating this request.
No refunds will be given for no shows/latecoming.

Lead passenger
The Lead passenger is responsible for all members of the party and should ensure that all members of the group are aware of the terms and condition of carriage.

The price includes the Tour only. Any additional drinks or snacks are payable by the individual.

Infants and children
Reduced child prices are available for children. Where possible prams and buggies should be left on shore or folded prior to boarding and held in a secure place by the crew. All children under 16 years must be accompanied by an adult.

Loch Katrine reserve the right to refuse to carry any person whose conduct/manner is felt to be likely to cause offence or upset to other passengers. This also applies to anyone who exhibits behaviour in a way which potentially poses a threat to the health and safety of himself or other passengers including staff and crew. In the event of a refusal to carry then full cancellation charges apply (no refunds given) and Loch Katrine accept no company liability.
The Captains of all Loch Katrine have the authority to terminate any cruise before the scheduled time if the behaviour of passengers or the general public poses any risk to other guests safety, the safety of the vessel, any equipment onboard the vessel and crew or the safety of other loch users.

The captain reserves the right to refuse access to anyone who appears to be under the influence of alcohol. Guests are also not permitted to bring any alcohol onto the vessel. The Captain has the right to confiscate any such alcohol and terminate the cruise before the scheduled time. Loch Katrine also have the right to carry out security checks prior to boarding the vessel. If own alcohol is found to have been consumed a corkage charge will be levied and the captain has the right to terminate the cruise.

Smoking is not permitted anywhere onboard including on open air decks.

Impaired Mobility
The crew will be on hand to assist those with impaired mobility. Wheelchair users should contact our offices beforehand to ensure availability and suitability of wheelchair access for their chosen cruise. For safety reasons we cannot accept electric wheelchairs.

Vessel Safety
All of our boats are fitted with the very latest safety equipment and all crew members are fully trained and qualified to meet the requirements of Marine Safety regulations.

Lost property
Loch Katrine accept no responsibility for items left on any vessel or any loss of personal belongings. Any personal items handed in by customers or crew will be retained in our offices for a period of 6 months before being disposed of.

In the event of any complaint or problem arising during the cruise, guests should approach a crew member with the problem. Where possible this will be dealt with onboard to your satisfaction. If guests are still not 100% happy then complaints may be submitted in writing to Loch Katrine.

Amendments to terms and conditions
Loch Katrine reserve the right to amend or update the terms and conditions of hire as and when necessary. The hirer should ensure that all members of the party are fully conversant with these terms.

Cycle Hire Information
Rent your bike for 1 or 2 hours – for a half day (4hrs) or a full day (8hrs).
Safety Helmets are recommended for all riders, and must be worn by children under 16 years.
To avoid disappointment – advance booking is recommended, and you should make your reservations at least 24 hours in advance.
Cycle space on board the pleasure cruisers is limited – and must be booked in advance.
Electric Buggies are only available for rental to adults aged 21 or over. A current valid Driving Licence must be produced when hiring.

Effective date: May 25, 2018

The Steamship Sir Walter Scott Ltd ("us", "we", or "our") operates this website (the "Service") and related services.

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.


Personal Data

Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

Usage Data

Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).


Cookies are small pieces of data stored on a User's device.

Data Controller

Data Controller means a person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed.

For the purpose of this Privacy Policy, we are a Data Controller of your data.

Data Processor (or Service Providers)

Data Processor (or Service Provider) means any person (other than an employee of the Data Controller) who processes the data on behalf of the Data Controller.

We may use the services of various Service Providers in order to process your data more effectively.

Data Subject

Data Subject is any living individual who is the subject of Personal Data.


The User is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Payment information
  • Personal health information
  • Travel related information
  • Any other personal information we may request in order to provide the service to you
  • Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

Prior to sharing any personal information with us, you will be asked for consent to process your personal data for limited and proportionate use in compliance with:

  • REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) and that I understand that I have the right to withdraw my consent by emailing us.

Usage Data

We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.

Use of Data

Rezgo uses the collected data for various purposes:

  • To faciliate the purchase of our Service
  • To notify you about changes to our Service
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues
  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

You understand that by removing consent to process your personal information, our ability to provide you with service may be impeded.

Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy.

We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Transfer Of Data

Your information, including Personal Data, is maintained on computers located in the United States where the data protection laws may differ than those from your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Business Transaction

If we are involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Disclosure for Law Enforcement

Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

We may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Rezgo
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

"Do Not Track" Signals

We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Your Rights

We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

We can update your Personal Data upon your request.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the right:

  • To access and receive a copy of the Personal Data we hold about you
  • To rectify any Personal Data held about you that is inaccurate
  • To request the deletion of Personal Data held about you

You have the right to data portability for the information you provide to us. You can request to obtain a copy of your Personal Data in a commonly used electronic format so that you can manage and move it.

Please note that we may ask you to verify your identity before responding to such requests.

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.


We use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:


We provide a paid service as such we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

We may collect personally identifiable information for individuals under the age of 13 as part of the transaction process. In relation to the offer of services directly to a child, the processing of the personal data of a child shall be lawful where the child is at least 16 years old. Where the child is below the age of 16 years, such processing shall be lawful only if and to the extent that consent is given or authorised by the holder of parental responsibility over the child. Member States may provide by law for a lower age for those purposes provided that such lower age is not below 13 years. We shall make reasonable efforts to verify in such cases that consent is given or authorised by the holder of parental responsibility over the child, taking into consideration available technology.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:
By email:
By phone number: +44 1877 376315/6

Please note that your credit card will be charged.
If you are satisfied with your entries, please click the "Complete Purchase" button.